![]() Note: When you turn Bluetooth on in Settings, the following message appears immediately: Select the Start button, then enter settings. Make sure your Bluetooth device is turned on, is charged or has fresh batteries, and is in range of your PC. Turn off your Bluetooth device, wait a few seconds, then turn it back on. Make sure your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, check to make sure it’s not too close to any other USB device that’s plugged into a USB 3.0 port. Unshielded USB devices can sometimes interfere with Bluetooth connections. Make sure airplane mode is off: Select the Network icon on the right side of the taskbar, then make sure the Airplane mode quick setting is turned off. Turn Bluetooth on and off: Select Start , then type settings. Turn off Bluetooth, wait a few seconds, then turn it back on. Remove the Bluetooth device, then add it again: Select Start, then enter settings. Select Settings > Bluetooth & devices > Devices. In Devices, select More options (the three vertical dots) for the Bluetooth device you’re having problems connecting to, and then select Remove device > Yes. When Bluetooth doesn't work or the Bluetooth icon is missing To learn more about pairing your Bluetooth device again, see Connect a Bluetooth device. Try these steps if your Bluetooth isn't working. ![]() The Bluetooth icon is missing or Bluetooth can't be turned on or off.īluetooth doesn't work after a Windows update is installed.īluetooth doesn't work after you upgrade to Windows 11 from Windows 10.īluetooth doesn't appear in Device Manager, and there are no unknown devices listed. To get started, select a heading to see more info. ![]() To manually install the Bluetooth driver: Important: An outdated or incompatible driver is one of the most common causes of Bluetooth connection problems. ![]() Go to your PC manufacturer's website and download the latest driver. If you downloaded an executable (.exe) file, just double-click the file to run it and install the drivers. If you downloaded individual files, and at least one file has an. inf file name extension and another has a. Select Search on the taskbar, type Device Manager, and then select Device Manager from the list of results. (If it’s not listed there, check in Other devices.) In Device Manager, select Bluetooth > the Bluetooth adapter name. Press and hold (or right-click) the network adapter, and then select Update driver > Browse my computer for drivers. Select Browse, select the location where the driver files are stored, and then select OK. Select Next, and follow the steps to install the driver. If you’re having problems connecting a Bluetooth audio device or hearing sound: When the installation is finished, select Close.Īfter you've updated the driver, select the Start button, select Power > Restart if you're prompted to restart, and check whether that fixes the connection issue. Make sure the audio device is within range of your PC. Make sure the audio is playing through the Bluetooth device. ![]() Select Choose where to play sound then select the Bluetooth device. If your Bluetooth device displays as Paired in Settings > Bluetooth & devices > Devices, but you can’t hear audio, make sure it’s connected. In Devices, select More options (the three vertical dots) next to the device, and then select Connect. Try to remove the Bluetooth device, then pair it again. To remove a device, select Start, then enter settings. ![]()
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